Your First Visit at New Horizon Behavioral Health in West Hartford: What New Patients Can Expect
Everything between deciding to call and sitting down with a clinician at New Horizon Behavioral Health, written out so there are no surprises. No portal to set up and no forms to print before you are seen. A person handles each step. Step 1: send the request, or call Use the form on the contact page or call (860) 838-8799. Either reaches the same people. The form asks for scheduling details only, so keep symptoms and medication names out of it and save them for the appointment. If you are a referring provider, say so on the form and send clinical detail by secure fax. Step 2: the office calls you back The office confirms what you are looking for, answers questions about how the practice works, and checks that an evaluation here is the right starting point. If it is not, you are told then rather than after you have taken a morning off work. Step 3: benefits are verified before you are scheduled The office checks your coverage, finds out whether your plan needs a referral or a prio...